Overview
Cartagena, the breathtaking town located on the shores of the Caribbean Sea, is one of the most appealing spots to visit in Colombia. It’s colonial houses, squares, flower-full balconies, and pastel colored facades are the essence of Cartagena. Walk the cobblestone streets, watch as the wall colors change in the sunlight, and witness how its protective walls defended the city from pirate attacks.
Itinerary
Itinerary
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Terms & Conditions
- 20% due at time of booking
- 80% due at 45 days prior to departure
Cancellation Fees:
- 10% of official price refundable up to 45 days prior to departure
- 25% of official price refundable up to 30 days prior to departure
- 100% of the total is payable within 30 days prior to departure
Note:
- Rates per person in Dollars
- Rates are subject to changes in availability
- Maximum of 2 children may share a room with their parents
- Suggested activities are not included in program price
- If selected hotel is not available at the time of booking, a hotel of a similar category will be found
All cancellation, change, or update requests must be submitted in writing by email to travel@palacetours.com. Please allow at least 48 hours (and in some cases longer) for us to review, confirm, and process the request and advise any applicable fees. A cancellation, change, or update takes effect only once we have received and processed the request, and we will confirm the outcome to you once it has been processed. Cancellation timeframes and the applicable fee are calculated by reference to the local time and normal business hours at the destination where the tour is provided; a request received outside those business hours (including evenings, weekends, and public holidays at the destination) is treated as received on the next business day at the destination, and a further processing period of at least 48 hours (and in some cases longer) then applies before the request takes effect.
Guests need to add 3 business days to the above time frames. An administration fee of 15% on any monies paid by the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.
Inclusions & Exclusions
Includes
- 4-night accommodation at the selected hotel
- Breakfast
- Hotel insurance
- Airport to hotel and hotel to airport transfer
- Regular city tour and the magic of its squares
- Day tour to Isla del Sol in the Islas del Rosario archipelago, lunch included
Not Included
- Airline tickets
- Travel insurance or visa fees
- Items of a personal nature, such as laundry and souvenirs
- Services not described in the itinerary
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Additional expenses if you have them as minibar, roomservice, calls, laundry, among others.
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For the Tour to Isla del Sol: Departure tax (USD6 per person), return transfer from the dock to the hotel (USD11.5 per person)
Frequently Asked Questions & Tips
Colombia has a relaxed policy towards visas and there are few nationals visiting Colombia that actually need one. Entry is permitted visa-free to citizens from most of Europe and the Americas, as well as Australia, New Zealand, South Korea, South Africa and Japan. A 90-day stay is permitted upon arrival.
The Colombian currency is the peso. US dollars are rarely accepted so it's best to exchange you cash for pesos. $1 = 3028 pesos.
Credit cards are widely accepted at restaurants, hotels, shops and other services such as tour companies. However, it’s a good idea to get some Colombian pesos (COP) from an ATM (bring a debit card for this) after arrival to pay for budget meals, bus tickets, small souvenirs, and taxis.
Colombia is a year-round destination, so there is no single best time to visit the country. Due to its close proximity to the equator, the weather in Colombia won’t change much over the year.
Along with routine vaccinations like chickenpox and polio, it’s recommended that all travelers to Colombia get vaccinated against hepatitis A and typhoid before visiting. Additionally, the Centers for Disease Control (CDC) recommends that certain travelers to Colombia be vaccinated against hepatitis B, rabies, malaria, and yellow fever, depending on where in the country they’re traveling and what they’ll be doing there. For a complete list of Colombia vaccine recommendations, visit the CDC’s pag
ATMs are your best bet for exchanging money.
This 4-night Cartagena package starts with a private transfer from the airport to your hotel. Day 2 is a city tour of the historic center, day 3 is a full-day boat trip to the Rosario Islands, day 4 is at leisure, and on day 5 you are transferred back to the airport after breakfast.
The fare includes 4 nights at your selected hotel with daily breakfast, hotel insurance, airport to hotel and hotel to airport transfers, the regular Cartagena city tour, and the day tour to Isla del Sol in the Rosario Islands archipelago with lunch included.
Airline tickets, travel insurance, visa fees, personal items such as laundry and souvenirs, and services not described in the itinerary are not included. Hotel extras such as minibar, room service and phone calls are also paid directly at the hotel.
Yes, two small costs are paid locally for the Isla del Sol tour: a departure tax of USD 6 per person, and the return transfer from the dock to your hotel at USD 11.50 per person, because the included tour ends at the dock. Optional activities on the island are also extra.
The roughly 3-hour tour visits the main squares of the historic center, including San Pedro Claver Square, the Customs Plaza where colonial trade took place, and the Plaza of the Proclamation where the people of Cartagena gathered on November 11, 1811 to support independence. It ends at a jewelry store where you learn about Colombian emeralds and the Gold Museum.
The Rosario Islands are about 60 minutes from Cartagena by speedboat. You are transferred from your hotel to the pier and travel on a shared boat to Isla del Sol, where you enjoy crystal clear water, small white sand beaches and a typical lunch. The excursion lasts about 7 hours.
Yes, besides beach time you can arrange optional activities such as snorkelling or a visit to the aquarium. These are hired and paid directly on the day and are not part of the package price.
The Cartagena Experience is offered at three levels, Silver, Gold and Platinum, which relate to the hotel you select for your 4 nights; the sightseeing and transfers follow the same itinerary. The price for each level is shown on this page, and we can tell you which hotels are available at each level for your dates.
You arrive at Rafael Nunez International Airport in Cartagena, where you are met and transferred with assistance in a private service to your hotel. International flights are not included, so book flights that arrive on day 1 and leave on day 5 of the package.
The airport transfers on arrival and departure are private with assistance. The city tour is a regular tour and the boat to the Rosario Islands is a shared service. If you would prefer private sightseeing, ask us and we can quote it.
Day 4 is entirely at leisure after breakfast, so you can enjoy the hotel facilities or wander the cobblestone streets, colonial squares, flower-filled balconies and city walls on your own. Meals and activities on this day are at your own expense.
A deposit of 25% of the package price confirms your booking, and the balance is due 65 days before arrival. International flights and the small local charges on the Rosario Islands day are paid separately.
Yes, there are two child bands based on age on the day of arrival: under 5, and from 5 up to 12. Children share a room with adults, and we will confirm the child price and room setup at your chosen hotel level.
You can email travel@palacetours.com, call 786-408-0610, or message us on WhatsApp at https://wa.me/17864080610, where a travel specialist or our AI assistant will reply. When departures for the Cartagena Experience are listed on this page they can be booked directly from the departure list, and the exact fare for each departure is shown there. If no date suits you yet, send us your preferred travel month and cabin type and we will check availability for you.
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