PLEASE NOTE: The above rates are calculated based on the local currency (ZAR) and are subject to change based on exchange rate fluctuations. Your balance payment will be due and payable based on the exchange rate at that time. An option to pay in full and lock in today’s exchange rate is also available; please contact us for details.
The following is included in your tour cost:
- Three superb meals daily on board the train, all beverages including alcohol
- Sightseeing excursions as per itinerary accompanied by a qualified English-speaking tour guide
- Entrance fees to places of interest as specified in the itinerary
- 24-hour room service and bar facilities
- Government taxes
- Limited on-board laundry service
- Accommodation on board the train or at game reserves/hotels as specifically mentioned in the itinerary
- Meals taken at game reserves/hotels as specified in the itinerary
The following is excluded from your tour cost:
- Off-train beverages
- Off-train laundry services
- Telephone calls
- Memorabilia purchases/souvenirs
- Gratuities or items of a personal nature
- Domestic or international airfare
- Transfers to/from the train station
- Any other items not specifically mentioned as “included”
Tariff is subject to revision without notice. Please call to inquire about our child policy/rates.
Terms and Conditions
PAYMENT TERMS:
(i) 30% at the time of booking
(ii) 70% or balance no later than 65 days prior to date of the first service sold by TRAVBUZZ / PALACE TOURS
CANCELLATION FEES:
(i) 25% of the total tour value if cancelled more than 90 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(ii) 35% of the total tour value if cancelled 89-65 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iii) 55% of the total tour value if cancelled 64-35 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iv) 100% of the total tour value if cancelled 34-0 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.