25% of total tour cost due at the time of booking
75% or balance no later than 68 days prior to tour departure date
(i) 25% of the total tour value if cancelled more than 65 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(ii) 100% of the total tour value if cancelled 0-64 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
The above times are based on local time of the destination where the tour is provided. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies to be refunded to the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.