35% of total tour cost due at the time of booking
65% of balance no later than 36 days prior to tour departure sates
Up to 91 days before the tour 25%
61-90 days before the tour 15%
60-15 days before the tour 30%
14-01 days before the tour 100%
No show 100%
Cancellations should be intimated by FAX to the corporate office in Miami FL.
The above times are based on European time. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies paid by the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.
(ii) 100% of the total tour value if cancelled 0-69 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS(i) 25% of the total tour value if cancelled more than 70 days prior to date of first service sold by TRAVBUZZ / PALACE