25% of the total tour cost due at booking
75% or the balance due no later than 65 days prior to departure
Cancellation 61 days or more prior to tour departure date - Loss of deposit paid or due
Cancellation 60 days or less prior to tour departure date - 100% of the total cost of the holiday
Cancellations should be intimated by FAX to the corporate office in Miami FL.
The above times are based on European time. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies paid by the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.