40% of total tour cost due at the time of booking
60% or balance no later than 90 days prior to tour departure date
- Cancellations up to 90 days prior is refundable up to 50% of Deposit
- 90 days prior is non Refundable
Cancellations should be intitiated by FAX to the corporate office in Miami, FL
The above times are based on local time of the destination where the tour is provided. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies to be refunded to the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.