20% of total tour cost due at the time of booking
80% or balance no later than 35 days prior to tour departure date
i) 5% of the trip price if it is produced between 10 and 15 days before the departure.
ii) 15% of the trip price, if it occurs from 10 to 3 days prior to the departure.
iii) 25% of the trip price, if it occurs within 48 hours prior to the departure.
The above times are based on local time of the destination where the tour is provided. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies to be refunded to the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.