The deposit will be 30% payment at the time of booking
50% deposit: 7 days after the confirmation for Island Hopping Programs to guarantee the navigable daily tour excursions and hotels.
100% payment: 65 days before, in case of services including the Galapagos Islands
100% payment: 35 days for land services
Period before departure within which notice of cancellation is received by us in writing:
20%: the confirmation deposit is not refundable
50%: between 29 and 16 days before starting the program
100%: between 15 days or less.
Confirmation deposit is not refundable
100%: 65 days or less.
The daily boat trips are subject to availability, weather conditions and Galapagos National Park authorizations. Possible places to visit: Bartolomé, North Seymour, South Plazas, Isabela, Floreana and Santa Fe.
The itineraries are subject to change without previous advice, due to weather conditions, Galapagos National Park authorizations, operational issues or passenger safeties.
Cancellation charges are a percentage of the total package cost. These charges are based on how many days before departure we receive a cancellation notice and not when the correspondence was sent to us.
Palace Tours charges an additional 15% administrative fee upon cancelation and against any refunds
Please consider an additional 3 -5 days to process payments and refunds since the dates are based on international destinations and times
All itineraries are approximate and subject to change based on availability and conditions at the destination.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.