30% of total tour cost is due at the time of booking
70% or balance no later than 68 days prior to tour departure date.
i) If the tour is cancelled more than 65 days prior to the date of departure, then the deposit is non-refundable.
ii) If the tour is cancelled 65 days or fewer from the date of departure, full payment of the original total tour cost will be required as a cancellation fee.
iii)If any customer is a "no-show," than they will not be issued a refund and they will still be responsible for paying 100% of the total tour cost.
The above times are based on local time of the destination where the tour is provided. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies to be refunded to the client will be charged prior to refund.
All itineraries are approximate and subject to change based on availability and conditions at the destination.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.